Whether you need help with a same-day order, a weekly subscription, or a bespoke wedding arrangement, our team is ready to assist. We answer every inquiry personally, so you get advice from someone who actually works with the flowers.
Most questions about delivery areas, vase life, or preserved flower care are covered in our FAQ. If you don't find what you need, reach out directly and we'll get back to you within one business day.
Prefer to talk? Our studio line is open during business hours for quick questions about orders, delivery, or flower care.
034-797-2507Send us a note about your order, a custom request, or a question about our subscription plans. We reply within one business day.
info@lafleurdaulnay.comDrop by to see our seasonal arrangements in person and talk through your ideas with a florist.
730 De Jager Burgs Apt. 303
Bothaburgh, FS 1843
We aim to reply to all emails and voicemails within one business day. For same-day delivery questions, call before 2 PM to confirm availability.
Whether you have a question about a bouquet, a subscription, or a bespoke event order, our team is here to help. We usually reply within one business day.
730 De Jager Burgs Apt. 303
Bothaburgh, FS 1843
We're in the heart of Bothaburgh, near the old market square.
For order inquiries, care questions, or feedback — we read every message.
Same-day delivery orders accepted until 2:00 PM on weekdays.
Prefer to write? You can also leave a note with your order when placing it online. For wedding and event inquiries, we recommend emailing us at least two weeks in advance to check availability.
This page collects the fine print behind our floral studio and gift shop. It explains how we define our products, delivery windows, and care commitments, so there are no surprises when you order. The details below are meant to settle common questions before you reach out.
Every bouquet is assembled by one of our florists using the spiral technique. Stems are cut at an angle, arranged in a natural spiral, and tied with twine. We do not use floral foam in hand-tied bouquets. The final wrap is recycled kraft paper or linen, depending on the season.
Orders placed before 1:00 PM local time are eligible for same-day delivery. We deliver between 2:00 PM and 6:00 PM. If you need a specific time slot, please mention it in the order notes. We cannot guarantee exact arrival times, but we do send a text when the courier is on the way.
Preserved flowers are natural blooms that have undergone a glycerin-based preservation process. They are not dried flowers. They retain a soft, supple texture and can last 6 to 12 months with minimal care. Avoid direct sunlight and do not water them. The ceramic vessel is included with each box.
Subscriptions are billed every Monday. Each delivery includes a fresh seasonal arrangement, a care card, and a small packet of flower food. You can pause or skip a week anytime before Sunday 6:00 PM. There is no long-term contract; you can cancel after the first delivery.
Our corporate service covers low-light tolerant plants such as sansevieria, pothos, and zamioculcas. We deliver and set up the plant in a ceramic pot. The first watering is done by our team. After that, we provide a simple watering schedule. Replacement of a plant within the first 30 days is free if it shows signs of overwatering or pests.
For weddings and events, we require a minimum of 14 days notice. The final quote is based on the flower list, vessel rental, and setup time. A 30% deposit is due to reserve the date. The remaining balance is due 5 days before the event. We do not provide candles or furniture; we only supply floral arrangements and botanical styling.
These clarifications are part of our standard terms. If a specific situation is not covered here, please contact us at info@lafleurdaulnay.com or call 034-797-2507. We usually reply within one business day.
Flower Care & Ordering
Practical guidance on delivery, care, and custom orders so your blooms arrive fresh and stay vibrant for as long as possible.
For same-day delivery, place your order before 1:00 PM on weekdays and before 10:00 AM on Saturdays. For weddings and larger events, we recommend booking at least two weeks ahead so we can source the right stems and plan the styling with you.
We deliver across the region with a focus on local neighborhoods. During checkout, enter your full address and we will confirm availability before preparing your order. If you are unsure, call us at 034-797-2507 and we will check for you.
Every order includes a care guide with simple steps: trim the stems at an angle, change the water every two days, and keep the arrangement away from direct sunlight and fruit bowls. Preserved flower boxes need no water at all — just keep them in a dry spot away from humidity.
Absolutely. Tell us your preferred palette or specific stems when you order, and we will do our best to match them using what is in season. If a flower is unavailable, we will suggest a similar alternative that keeps the look you want.
Weekly or monthly subscriptions bring a fresh seasonal arrangement to your home or office. Each delivery is styled differently based on what is blooming that week. You can pause or skip a delivery anytime, and the subscription works well for corporate desk plants too.
Yes, we create bespoke arrangements for ceremonies, receptions, and private gatherings. We start with a consultation to understand your venue and vision, then propose a plan that fits your budget. Delivery and on-site setup are included for local events.
Still have a question about an order, a custom request, or a delivery detail? Reach out at info@lafleurdaulnay.com or call 034-797-2507. For order specifics, see our terms and privacy policy.