How We Handle Your Personal Information

1. Information We Collect

We collect only the information needed to provide our services and improve your experience. This includes:

• Data you submit through forms: your name, email address, phone number, and the content of your message or order request.
• Technical data automatically collected: browser type, device information, IP address, and pages visited.
• Analytics and event data that helps us understand how visitors use our site, such as which pages are most viewed and how long visitors stay.

2. How We Use Your Data

Your information is used for the following purposes:

• To respond to your inquiries and process orders or requests submitted through our contact forms.
• To send you information you have explicitly requested, such as flower care guides or order confirmations.
• To improve our website's functionality, content, and user experience through aggregated analytics.
• To comply with legal obligations and protect the security of our site and users.

3. Cookies and Tracking

Our site uses cookies and similar technologies to remember your preferences and understand how the site is used. These may include essential cookies for site functionality and analytics cookies that help us measure traffic patterns. You can control or disable cookies through your browser settings at any time, though some features may not work properly without them.

4. Data Storage and Sharing

We store your data on secure servers and retain it only as long as necessary for the purposes described above. We do not sell your personal information. We may share limited data with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and order processing. These providers are contractually obligated to protect your data and use it only for the services they perform for us.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or obtain a copy of your personal data. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

6. Our Commitment to Honesty

We do not make misleading claims about our products, services, or business practices. We do not use fake urgency, fabricated endorsements, or false representations of affiliation. Any claims about our flowers, delivery times, or product quality are accurate and verifiable. If you believe something on our site is inaccurate, please let us know.

7. Contact Us

For privacy-related questions, data requests, or concerns about how your information is handled, please reach out to us: